4 Ways Predictive Analytics Will Improve Healthcare

Posted Leave a commentPosted in algorithms, Analytics, chatbot, healthcare industry, medical errors, Predictive Analytics, SmartData Collective Exclusive

Medical care has relied on the education and expertise of doctors. Human error is common and 250,000 people per year die from medical errors. As the third-leading cause of death in the United States, limiting errors is a key focus in the healthcare industry. Big data and predictive analytics will lead to healthcare improvement. But […]

Big Data Leads To An Impressive Array Of Chatbots In Customer Service

Posted Leave a commentPosted in Artificial Intelligence, Big Data, chatbot, chatbots, customer service, data driven customer service, SmartData Collective Exclusive

Big data is changing the direction of customer service. Machine learning tools have led to the development of chatbots. They rely on big data to better serve customers. Namee Jani wrote a fascinating article on chatbots and data analytics last year. She said they are the next big thing in business optimization in her article […]